Workflow automation is the quick and easy way to achieve your desired task in an efficient manner with consistent and accurate results the first time and every time. When should a business consider automation? Why your company needs to adopt workflow automation?
When there is a process (usually repetitive) to implement a series of tasks, it is typically managed manually with a bunch of paper files or at best with a combination of spreadsheets and good old email.
Automation helps in streamlining this process with less human intervention, thereby removing the possibility of human errors.
Business process management gives you better visibility of the various tasks, can pinpoint bottlenecks and suggest areas of improvement and thereby increase the overall business productivity.
Now, with all these thoughts on automation, how exactly does a business identify the steps to reach the stage of maximum efficiency or a fully automated workflow process?
Before a business moves to workflow automation, the management must perform a self-evaluation with their team to come up with answers to the following questions –
Is the organization ready to work smarter?
Are the employees ready to move from the traditional working methodology of spreadsheets and files to a new system as a team?
Once automated, can the organization work with lesser manpower and still deliver products or services with same or better quality?
The answer to all the above queries will determine the decision the management makes and a workflow application to make a smooth transition from your traditional mode of working to the automated approach will be inevitable.
The automated workflow that your organization opts for should only automate the repetitive steps of your workflow for better results. It should give you the flexibility to make any additional changes in the future if required.
The new automated workflow should not be a forced-upon system added to your existing workflow, it should be just an improvisation of the required specific areas of the workflow. It should not require the users to master any new programming languages or skillsets to operate the automated workflow.